Consulting Excellence

GOPA Group’s objective is to provide quality outcomes and ensure the efficiency and sustainability of projects through a continuous improvement process. To achieve this objective, we have developed a quality control system for the provision of professional expertise and consultancy services.

This applies to all our projects, ranging from high-technology infrastructure projects or capacity development and technical development assistance projects, to the development of communication or online management products.

Our commitment to quality is translated into the following key strategies:

  • A clear focus on meeting our clients’ needs
  • A quality management system based on the requirements of ISO 9001, including third party certification where appropriate
  • A focus on recruiting and retaining highly motivated people with the appropriate qualifications and proven work skills
  • A long list of highly qualified freelance experts
  • Adoption of a management structure that encourages personal and professional development, rewarding effort, initiative and continuous improvement.
"The key to our success in securing the excellence of our consultancy services lies in encouraging and facilitating the professional development of our staff. The consulting services we offer to our clients, such as human resource development and capacity building, are also common practice inside the GOPA Group companies. The development of integrated management structures and joint databases allow us to maintain a high level of expertise in our international project teams. The working relationships we continuously maintain with universities, technical institutions and professional associations, enable us to refresh our expertise and to provide our clients with state-of-the-art know-how and advice."
Annika Moersdorf, Director Human Resource Management